How to remove watchers from tasks

[Yash Gupta]

Hi Team,

My task is to delete attachments from closed Jira issues, but when I delete the attachments it notifies the watchers.

Is there a way to remove watchers from the Jira issues before removing the attachments? More than 2.5k issues are there. Removing from UI is not feasible. I am using curl invocations to get the attachment id and delete the attachments.

[Kishan Sharma · Accepted solution]

If you are using REST API, you need to use the DELETE method on the watchers resource to remove watchers from an issue. Have you tried it ?

[Yash Gupta]

@Kishan Sharma but I don't want to lose the contact person for the specific issues. Just wanted to delete the attachments. 

[Kishan Sharma]

May be you can store the watcher in a variable first. Then remove the watcher from the page, delete the attachment, and lastly re-add the watcher (which you have it in variable as a first step)

[Jonas Ekström]

Hi,
If you have the app Automation for Jira, you can automate both the removal of watchers and deletion of attachments.
There are action components for "Manage watchers" and "Delete attachments".
I've got implementations for removal of attachments, and that works like a charm.

[Yash Gupta]

Hi @Jonas Ekström, I don't have app automation. 

[Sreenivasaraju P]

Hi @Yash Gupta,

Please refer below link

https://jira.atlassian.com/browse/JRASERVER-70354 

This bug is reported with Atlassian. It is still pending.

As suggested in work around, you can try by changing notification schema.

[Yash Gupta]

Hi @Sreenivasaraju P , 

Can you please explain what does changing notification schema means and how to use it?