How to reopen an issue based on custom date field - Jira 7

[Ethan Foulkes]

The Automation Add-on no longer works for JIRA 7 so I'm looking for a new way to do this.

We have a custom date field that sometimes gets set when an issue is resolved. We want the issue to automatically reopen on that day. Any ideas on how this can be accomplished?

[Ethan Foulkes]

Hi Joe,

Not a lot of options for things like this on Cloud yet unfortunately.

[Joe F. Lee]

Hi Ethan,

we are using the Cloud version 7.2.0-OD-05-030 - I guess we are out of luck then?

Cheers,

Joe

[Ethan Foulkes]

Hi Joe,

Do you have server or cloud?

https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview

This will do the job if you have server.

Cheers,
Ethan

[Joe F. Lee]

Hi Ethan,

which Add-On is that exactly? We have not been using one in the past - our issue is basically getting this task accomplished.

Thanks,

Joe

[Ethan Foulkes]

Hi Joe,

Automation add-on was updated to work with JIRA 7 and works great.

[Joe F. Lee]

Got the same issue and hope someone has an answer!