How to set a custom field as today's date on transition?

[ChangJoon Lee]

In Atlassian Support system, there is a custom field "first response date".

How do I add such a thing?

My plan with this field is setting first starting progress date when user starts his issue.

1. I added a custom date field.

2. I went to workflow, and found transtion "Start Progress", but I couldn't set such a condition.

Desired condition and action:

On "Start Progress" transition, or on the event of "Add Work-log"

If "Start Date" is EMPTY, set current date at "Start Date".

Thank you!

Best regards,

CJ Lee

[RambanamP · Accepted solution]

Write your custom post function to caoture date and configure at "Start Progress" transition, i done this way

[ChangJoon Lee]

"Writing custom function", did you mean it like programming? or can I do this in JIRA GUI?

[RambanamP]

Yes, your are correct!

[ChangJoon Lee]

Thank you very much.

However is this the only way? in other words, is this how Atlassian possibly doing it for their customer support system?

Have a great day!

[RambanamP]

Glad to hear my asnswer helped!!

check my another answer to use the post function which is already exits on atlassian market

[RambanamP]

If you installed JSU Plugin you can use this post function https://jsutil.atlassian.net/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Post-Functions#JIRASuiteUtilitiesWorkflowPost-Functions-UpdateIssueCustomFieldPost-Function