I am exploring advance search to send notification to Outlook and looking for steps, help anyone?

[Ramesh Thapa]

I wish to create a customised search using JQL  so that issues created specifically for my team come via notification/mail in Outlook. Can someone help me with steps or if it is doable?

[Nagabharana S]

Hello @Ramesh Thapa ,

To create an email subscription for a filter:

1. Run the filter that you want to subscribe to, then select Details (next to the filter name) > New subscriptions.

2. Fill in the information and select Subscribe.

You can select to specify yourself or a group as a recipient. However, you can only select a group that you are a member of.

Note:

• You can choose to specify a group as a recipient, however you can only select a group that you are a member of:

  • You must have the 'Manage Group Filter Subscriptions' global permission.

  • Be aware that the emailed filter results will be specific to each recipient. For example, if the filter uses the currentUser()  function, the search results will be evaluated with the recipient as the current user. This does not apply to distribution lists (group email aliases).

  • Be careful about sharing a subscription with a group with many members, as it can take a long time to generate the emails to be sent, since the search needs to be executed for each user (as per the previous point).

You can refer the below screenshot :

[Ramesh Thapa]

Thanks for providing detailed solution. Can I do the same for my team? I want the notification to be sent to one DL/group in Outlook. 

[Sayed Bares _ServiceRocket_]

@Ramesh Thapa welcome to the community!

This is possible with Subscribe to a filter functionality.