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Images in email comments are huge

Taylor Huston
Contributor
August 28, 2020

Hello all,

We currently have a weird issue in Jira where when someone adds a comment via email, the images in their signature (which are resized in the email itself) are being added to the comment body in Jira at full resolution, making the comments somewhat hard to read. Is there a way to resize these, maybe set a "maximum comment image size" somewhere, or just strip out any images from email replies altogether?

Closest thing I could find is this, which is "under consideration"
https://jira.atlassian.com/browse/JSDSERVER-2090

1 answer

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Kirkie
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August 31, 2020

Yup, you are correct -- this is a known issue:

https://jira.atlassian.com/browse/JRASERVER-64410

It looks like they have added resizing for Cloud, but not yet server:

https://jira.atlassian.com/browse/JRACLOUD-71900

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