Community
Products
Jira
Questions
Impossible to add user on project

Impossible to add user on project

Hi,

We have a problem with a project, he has a lot of users <50

And now, when we add a users on the project, we have a error checkbox with "Impossible to contact Jira server, it's maybe a temporary problem or...."

Any ideas?

Thanks a lot

5 answers

1 accepted

1 vote

Answer accepted

You seems to got into this bug: https://jira.atlassian.com/browse/JRA-30817. Try increase the maxHttpHeaderSize of the connector in your <jira_install>/conf/server.xml

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Thnaks a lot for your help!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

hope that helps. :)

Happy New Year!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

0 votes

Look at the JIRA log file (atlassian-jira.log). That will give you some hint on the actual cause.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

We have a JIRA Unlimited Users: Commercial License

No problem for add a user on a project with a small amount of users

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

What's your JIRA license limit? How many users does you JIRA license allows?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase