Inactive Workflows and Workflow Schemes no longer expandable

[Sebastian Baehr]

Since our update to JIRA 7.3.3 it is no longer possible to expand the inactive Workflows and Workflow Schemes in JIRA Administration

Is this a known bug or does anybody know how to get rid of this?

[Mike Harrison]

Hello,

Upgrading to JEMH 2.1.13 will fix this expander problem.

Thanks,

Mike

[Sebastian Baehr]

Thanks, however since we are using several add-ons (JEMH, Zephyr, BigGantt, BobSwift,...) in production, this is unfortunately not an option.

And for us this is definately a bug (that occurs on all browsers btw).

If you find out more on this issue please let me know.

PS for interested parties: A workaround is going into dev mode in your browser and removing the "collapsed" in the <div>

[AnnWorley]

I don't like to name names, but Enterprise Message Handler for JIRA (JEMH) plugin was the cause in a previous case, maybe just try disabling that?

[Sebastian Baehr]

Easier said than done, the user support for several projects is running on that ;)

[MattS]

Do the disabling in your staging JIRA instance. 

[AnnWorley]

I found a recent support ticket where this issue was caused by a plugin. Please try safe mode to see if disabling user installed plugins makes the workflows appear as expected.

It doesn't seem to be a bug as my JIRA 7.3.3 test instance is not affected.

[Sebastian Baehr]

Whoops, I posted my reply in a new comment thread below.