Is it possible to amend labels while creating JIRA based on email boby or subject

[R]

Hi,

We have set up exchange server and able to create JIRA based on email received but would like to amend label field with the content available in email body or subject.

Wondering is it possible through workflow post tasks in JIRA?

Thanks,

Rajani

[Andy Brook · Accepted solution]

Hi,

JEMH (for JIRA server) can auto label from subject and/or body based on pre-existing project labels.  Also supported is workflow transitions through user supplied Directives:

• https://thepluginpeople.atlassian.net/wiki/display/JEMH/Use+Directives

Eg you could supply as line1 in the body:

@workflow=Start Progress

Eg to ADD (not ammend) labels you can use (assuming issue key in the subject):

@labels=AAA,BBB,CCC

More details on supported fields @ https://thepluginpeople.atlassian.net/wiki/display/JEMH/Supported+Fields