My situation is this: We're using Service desk and clients are putting in new issues. Those issues, if they require development get cloned and moved to a different project. When the development is complete and resolved, I would like some automated way to update the original service desk Jira, without having the Developer have to go into it and update it manually. Is there a way to do that?
Hi Jason,
There is this plugin:
https://marketplace.atlassian.com/plugins/pt.lt.lfcribeiro.jira.jqlLTFunctions
Has these three Post functions for workflows:
You will need to set as parameter the transitionId that you want to be preformed in "original service desk Jira".
Thx
Want to build your own Rovo Agent? Join this interactive workshop and dive into a powerful Rovo use case: improving resolution time with automated triage.
Save your spot
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.