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Issue Collector - Oops! Something went wrong...

Brandon Pal
Brandon Pal
Contributor
October 3, 2013

We are running JIRA on site and using an issue collector.

We have one user then whenever she tries to submit an issue is getting:

Oops! Something went wrong...

Don't worry though! We've logged this problem and will look into it soon!

Where can I find said log? What could be causing this issue?

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Ignat
Ignat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2013

Hi Brandon!

 

This page explaining the location of logs for JIRA in details:

https://confluence.atlassian.com/display/JIRA/Logging+and+Profiling

 

The location of logs, according to the documentation page:

The logs are written to the log subdirectory of your JIRA Home Directory (or elsewhere if you have configured a different location).

EDIT: updated documentation link.

--

Cheers,

Ignat.

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Brian K1
Brian K July 8, 2015

I get an error when using this link. update?

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Ignat
Ignat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 9, 2015

Hi Brian. I've updated my answer and fixed the link to the docs.

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