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JEMH - the email notifications are not threaded in one conversation

Hung Dinh
Contributor
November 3, 2013

Google mails need a sort of in-reply-to paras in the email headers so that 2 (or more) emails can be groupped into a thread. However each of notification made by JEMH create different threads in the inbox.

Did I miss any setting or this is bug ?

PS: I am using JEMH 1.5.6

2 answers

0 votes
Hung Dinh
Contributor
November 4, 2013

Thanks Andy,
I modified the email template to use the new email template format

https://confluence.atlassian.com/display/JIRAKB/Email+template+changes+in+JIRA+version+6.1+or+newer

Problems seem to be auto fixed. I will get back to you if I can reproduce the issue again

Thanks for the speedy reply.

0 votes
Andy Brook [Plugin People]
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November 4, 2013

Hi Hung,

Gmail gets used a lot for testing, I dont see the behaviour you do, please log a support ticket, and attach your JEMH XML Profile (export option on the profile list page).

Also, please attach gmail 'orginal' exports of those items so I can compare/contrast...

Feel free to mark the issue security between Reporter/Developer.

Thanks

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