JETI can it handle incoming mail?

[tom webb]

Hi,

Just installed JETI to trial it and it seems to be quite good in emailing issues etc but is there a way for it to handle incoming emails so the replys to the emails it sends or is the only way for JIRA to handle it internally?

[tom webb]

i dont want auto replys basically my business will use jeti to email an issue and when the person replies to that sent email id like it all to be handled in JETI and show the reply in the email history section or something similar.

JETI Documentation is confusing me... i can have JIRA built in email handler to create the replied email as a comment on that issue however id prefer all the email sections to be grouped up in that email section so comments is left for actual comments.

[René Schabacker]

Absolutely. Even with auto-replys (e.g. "Your issue was registered with the key ..."). See http://www.meta-inf.hu/wiki/display/PLUG/Mail+Handler+and+Auto-reply+emails