Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JIRA 4.2 Cloned tickets are sending out notifications before saving

Jeffrey Melies
Jeffrey Melies September 14, 2011

We are currently experiencing an issue where we Clone an existing ticket and notifications are being sent out before the ticket is being saved, thus appearing to be a duplicate issue, then the cloned ticket is modified and saved. Is there a way to stop the notifications from being sent out until after the cloned ticket is saved?

Answer
Watch
Like Be the first to like this
389 views

2 answers

1 accepted

0 votes
Answer accepted
Jeffrey Melies
Jeffrey Melies October 30, 2012

Notifications were going out after clicking on "Clone", thus would include inaccurate information because the cloned ticket would be modified and then saved. This has been corrected after an upgrade.

Reply
0 votes
Theodore Tzidamis
Theodore Tzidamis
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 25, 2012

Hey Jeff,

I happened to bump into this old question. Is this still valid? If so, what do you mean "before the ticket is being saved?" Can you comment here with a simple scenario?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events