Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JIRA 5.1 and SQL 2008R2 setup error

cicik cicindol
cicik cicindol July 14, 2012 edited

Hi,

I have installed JIRA 5.1, but when I want to setup(first time setup) database to SQL 2008R2 it always ends with error bellow. Everything is configured according to this( https://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+SQL+Server+2008 ) guideline.

Thanks

EDIT: I am doing clean install from 32-bit installer for Windows

EDIT: on SQL 2005 same error

 

error:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: com.opensymphony.module.propertyset.PropertyImplementationException: while inserting: [GenericEntity:OSPropertyEntry][id,null][entityId,1][propertyKey,webwork.i18n.encoding][type,5][entityName,jira.properties] (SQL Exception while executing the following:INSERT INTO dbo.propertyentry (ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype) VALUES (?, ?, ?, ?, ?) (Cannot insert the value NULL into column 'ID', table 'JIRA.dbo.propertyentry'; column does not allow nulls. INSERT fails.))
	com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.onActionException(JiraWebworkActionDispatcher.java:242)
	com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:194)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:45)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)
	com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
	com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

root cause

com.opensymphony.module.propertyset.PropertyImplementationException: while inserting: [GenericEntity:OSPropertyEntry][id,null][entityId,1][propertyKey,webwork.i18n.encoding][type,5][entityName,jira.properties] (SQL Exception while executing the following:INSERT INTO dbo.propertyentry (ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype) VALUES (?, ?, ?, ?, ?) (Cannot insert the value NULL into column 'ID', table 'JIRA.dbo.propertyentry'; column does not allow nulls. INSERT fails.))
	com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.setImpl(OFBizPropertySet.java:260)
	com.opensymphony.module.propertyset.AbstractPropertySet.set(AbstractPropertySet.java:502)
	com.opensymphony.module.propertyset.AbstractPropertySet.setString(AbstractPropertySet.java:300)
	com.atlassian.jira.propertyset.JiraCachingPropertySet.setString(JiraCachingPropertySet.java:551)
	com.opensymphony.module.propertyset.PropertySetCloner.cloneProperty(PropertySetCloner.java:109)
	com.opensymphony.module.propertyset.PropertySetCloner.cloneProperties(PropertySetCloner.java:67)
	com.opensymphony.module.propertyset.PropertySetManager.clone(PropertySetManager.java:79)
	com.atlassian.jira.config.properties.MemorySwitchToDatabaseBackedPropertiesManager.switchToDbMode(MemorySwitchToDatabaseBackedPropertiesManager.java:59)
	com.atlassian.jira.config.properties.MemorySwitchToDatabaseBackedPropertiesManager.switchBackingStore(MemorySwitchToDatabaseBackedPropertiesManager.java:77)
	com.atlassian.jira.config.properties.PropertiesManager.onDatabaseConfigured(PropertiesManager.java:55)
	com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.activateDatabase(DatabaseConfigurationManagerImpl.java:249)
	com.atlassian.jira.web.action.setup.SetupDatabase.doExecute(SetupDatabase.java:264)
	webwork.action.ActionSupport.execute(ActionSupport.java:165)
	com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221)
	webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150)
	com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:45)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)
	com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
	com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.32 logs.

Apache Tomcat/6.0.32

 

Answer
Watch
Like Be the first to like this
519 views

5 answers

1 accepted

0 votes
Answer accepted
cicik cicindol
cicik cicindol July 17, 2012

resolved: bad no count config(another user changed it)

my fault sorry

Reply
0 votes
cicik cicindol
cicik cicindol July 15, 2012

thanks for help,

one hour ago I tested it on another SQL server 2008R2 Enterprise Edition and everything is OK, but on 2008R2 Web edition(production server) I have still error :(

Reply
0 votes
Andy Brook [Plugin People]
Andy Brook [Plugin People]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 15, 2012

5.1 installed flawlessly for me with 2008r2. I had no restore data. Be sure your 'home' folder is actually empty...

Reply
0 votes
cicik cicindol
cicik cicindol July 15, 2012

I am doing clean install from 32-bit installer for Windows

Reply
0 votes
Andy Brook [Plugin People]
Andy Brook [Plugin People]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 15, 2012

Are you doing a clean install or an upgrade, from the 'installer' for windows or the ZIP?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Champions
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.