JIRA/Crucible integration error: "This list may be incomplete, as errors occurred whilst retrieving source from linked applications:"

[Eva]

After upgrading JIRA to 4.4.6 for security reason, I tried to add the application link with Crucible (2.7.4) and find this error whenever i click on the source tab:

This list may be incomplete, as errors occurred whilst retrieving source from linked applications:

[AbstractRestCommand{path='/rest-service-fe/changeset-v1/listChangesets/', params={expand=changesets[-16:-1].revisions[0:19], comment=WEB-302207, p4JobFixed=TEST-XXXXXX, rep=APP}, methodType=GET}] : Received status code 404 (Not Found)

I have updated the fisheye plugiin and everything just look fine except for this. Any help would be appreciated!

[Eva · Accepted solution]

Problem is fixed after i uninstalled the latest version of Fisheye Plugin (3.4.12) and reinstall the older version of plugin (3.4.6). Also make sure to "enabled crucible" option is set to "yes" and not "standalone".

[Bhupesh Nagda]

Hello Eva,

I am having exactly similar issue in my JIRA5.2.7 and Crucible2.10.2 integration. Enable crucible integration is yes. Fisheye Plugin 5.2.9 which is present as a System Plugin in JIRA. Could you please help?

Error:

• RepositoryDIP-Repoonhttp://crucible.xyz.com/failed:Error in remote call to 'Crucible' (http://crucible.xyz.com) [AbstractRestCommand{path='/rest-service-fe/changeset-v1/listChangesets/', params={expand=changesets[-21:-1].revisions[0:29],reviews, comment=IDAM-661, p4JobFixed=IDAM-661, rep=DIP-Repo}, methodType=GET}] : Received status code 404 (Not Found)

Thanks:)

[Renjith Pillai]

Bhupesh, the general troubleshooting steps for this - https://confluence.atlassian.com/pages/viewpage.action?pageId=306348259

[LeonardoL]

Hi Eva,

This error could be related to different causes. So I would recommend you to redo application link from scratch. Or go to support.atlassian.com and open a support ticket attaching the application log file for investigation.

Cheers,

Leonardo.

[Eva]

I tend to not go to support for a reason, most likely because I would have to spend days to strip out my client data that we have for years.