Wondering what the best way to report on tickets (bugs) that are unresolved for a given week. Right now, I run the following query every week:
status not in (Resolved) AND resolution in (Unresolved) AND issuetype in (Bug)
However, I have to run this query each week which I don't want to do. Also, I would like to get historical data (i.e. previous week), which I can't do unless I remove the Status and Resolution filter and then manually go through the list, which is too time-consuming.
Is there a way to A) schedule the query to run on a certain day and send it to me, and B) run a report so I can see historical "snapshots" using the same criteria as above?
Thanks!
If you create and save a filter you can subscribe to it and it will email the results to you based on the schedule you set.
Receiving Search Results via Email
You can run historical reports on status like this:
status WAS NOT IN ("Resolved","In Progress") BEFORE "02/02/2011"
See Advanced Searching for more information.
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This worked! But I had to use the "ON" predicate for it to work. Thanks!
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