JIRA Search Inconsistancies

[Neil Taylor]

I'm having some trouble with searching at the moment. An issue is assigned to a specific person, but when I search for it, it shows up as the assignee being someone else. I've tried different searches and even just running a simple one such as "issuekey = xx-xxxx" and it's returning a different assignee on the list than what is actually on the ticket when you click on it. Has anyone ever seen this issue before?

Thanks!!!

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Try a full reindexing and see if it help.

[Neil Taylor]

Will try this. Any ideas on how long the process takes? I don't want JIRA to be down for a long time during the day. Thanks!!

[Nic Brough -Adaptavist-]

It's proportional to the number of issues, and how fast your server is (mostly disk access), and your version of Jira (later = faster). It needs to read every issue and recreate the index entry for them!

On a 2.4GHz quad core VM test machine on a relatively slow network, Jira 5.1 did 350,000 issues in a shade over an hour over the weekend. But you'd need to test it for yourself before relying on other people's numbers.

[Neil Taylor]

Great thanks! Understood it'll be drastically different for everyone, but that at least gives me some figures to work with and makes guesses.

[Sameera Shaakunthala [inactive]]

Our JIRA has 240k issues and re-indexing takes about 15 - 25 minutes.

[Neil Taylor]

Looks like it took my JIRA (v4.4) about 40 minutes for 150k issues. Thanks for all the help, looks to have resolved the issue!