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JIRA Software is licensed but not currently installed.

Suseela Guvvala
Suseela Guvvala
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July 5, 2018

After installing JIRA software 7.2.5 and migrating a JIRA cloud application,

I see under Versions and licenses That "JIRA software is licensed but not currently installed"

I tried to download and upgrade the system, but that did not help. I also see that I still have the software plugin installed along with some other plugins that i suppose are now a part of JIRA software. How can i install JIRA software on top of an excisting JIRA core installation? 

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Daniel Wester
Daniel Wester
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July 5, 2018

Hi Suseela,

 Did you go from Cloud to Server? When you click on the "Install application" in the Applications area - do you have any errors in the atlassian-jira.log ?

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