JIRA datacenter cluster node status

[Vanith Murugesan]

Hello,

I have seen the cluster node status in Confluence but don't know where to check it for JIRA.  

How do we check the cluster node status in JIRA datacenter?  Also where do we find the application logs?

Thanks.

[Richard Cross]

It's on the System Info page, under the heading "Cluster nodes".  You will see a list of all cluster nodes and, for each one, whether they're alive and whether they're an active cluster member.

[Matt Doar]

In the database, select * from clusternode

Not sure why it isn't shown in the UI in Jira 7.2

[Vanith Murugesan]

Hello Noam,

Thank you for your response.  The application log detail link was helpful. 

We have installed JIRA datacenter in two servers (Linux) and are working fine.  The cluster.properties files shows the node details.  Configured Tomcat reverse proxy to access the application by a public URL.  But the status page is not working if I check them individually using the back end server names.  Not sure if I missed configure something during the install.  I followed the installation procedure that was shared in the Atlassian documentation page.  Could you please let me know how to configure or enable the status page?  Appreciate your time and help.

Thanks! 

[noamdah]

When going to the http://<url>/status page it will return a json response on the status of jira.

This is automatically enabled when installing jira. How are you accessing the node? (Meaning the vm name and port) for example http://vmforjira1:8080 when you go to that url JIRA will return the dashboard page: /secure/Dashboard.jspa. Using the same url http://vmforjira1:8080/status JIRA will return {"state":"RUNNING"} when up and available.

[Vanith Murugesan]

Thanks Noam!

Sorry, due to the limitation on the number of comments that I could post (only 2 allowed) in a day couldn't respond to you immediately. Not sure why Atlassian is keeping it in that way which is not helping lot of people.

We use http://vm:8080/jira to get to the dashboard.  Now I could check the status, however when I try to check the status is not showing in the webpage instead it open up as a file.  Once I open the file I can see the server status which shows 

{"state":"RUNNING"}

Anyway this status is showing only the individual servers whether it is running or not.  But I would like to check the status of the cluster.  Don't know where I can check the "cluster" status for JIRA.

Thanks! 

[noamdah]

File is being downloaded because of the browser most common in IE try using a different browser or change the setting of your current one to not download responses. If you are getting the Unknown macro: {"state"} as a response then i suggest you open a support ticket at Atlassian Support. (This is the way to get the status of the instances, as you could always also check lots of other things like if JVM is up, it will not have the details as this status page)

[noamdah]

To find the status of each node here is the url:

http://node1VMname:8080/status

http://node2VMname:8080/status

Logs are in the same place as they have always been and not in the shared home. Check out this link.

[Richard Cross]

The /status endpoint has nothing to do with the cluster; it merely shows the health of each node as an independent server.  The will show a status of "Running" even if communication between nodes is blocked by a firewall.