JIRA is very slow during plugin update process

[Denys Kovalenko]

Hello,

Why JIRA is very slow during plugin update process?

Our JIRA instance is working on very powerfull hardware server.

Are there some parameters for tuning to prevent such behavior?

Thanks in advance,

Denys.

[Jose M. · Accepted solution]

I observed the problem also a few days ago while installing a plugin, but fortunately it was only temporary. Not sure, if it was a browser problem, network problem or what ever. After a few days I have disabled the plugin and the system was again a bit slower. That was an interesting observation, so probably no easy answer.

[Nic Brough -Adaptavist-]

Yes, exactly - it could be the plugin needing to do stuff as it upgrades.

[tousifs]

Normally Plugin upgradation is very heavy weight process, whenever updating plugin instance is little slow as well after upgradation also bit slow. Once you restart server it should do well.

once upgradation is done check for the logs are there any error or exceptions while updating plugins which could cause slow down.

which version of JIRA are you using?

[Rp Subhub]

Sounds a lot like this famous ticket: https://jira.atlassian.com/browse/JRA-37337 Batch CSS and Javascript generation causes long delays in page loading after plugin modification.

[Mario Günter]

Hi,

we experience the same issue. But only in our prod-instance. I located a plugin called JIRA Toolkit Pluign (addon-com.atlassian.jira.toolkit). Version 0.35.10. So it was recommended to downgrade to Version 0.35.09.

I am afraid of uninstalling Version .10 and installing .09. Will I experience any issues after reinstall? What is affected if I do the progress? Is there any knowlegde out there?

After updating/upgrading any of the other plugins our JIRA instance seems to be Loop in some process (CPU never goes under 25%. Only solution is to restart then.

Best Regards,

Mario

JIRA Version 6.2

[Paresh Gandhi]

Also check permgen memory before you update any addon.

if it is too less, you need to increase it first and then do the update,

[Nic Brough -Adaptavist-]

If there's a permgen problem, it's likely other parts of Jira are failing, the plugins will never update and it will definitely show in the logs (which you might want to check anyway)

[Nic Brough -Adaptavist-]

Which "plugin update" are you doing?

[Denys Kovalenko]

Update installed plugins via administration panel. This behavior is observed with any plugins.

[Nic Brough -Adaptavist-]

You might want to take a look at your hardware and profiling then. Some plugin updates are heavy on the resources because they have to be - they may be large and have data to check and update. Smaller simpler plugins, and ones that don't have much data don't place a significant load on the machine while being updated.