Jira 6 Title bar not formatting

[Vidal Abad]

I installed Jira 6 and am having he following issue on Chrome and IE browsers when the URL is not the FQDN (ie jira instead of jira.mycompany.com).

I have change the base url to both, and only browsing to the FQDN or IP, does the title bar render properly. Firefox has no issue.

Thanks

[Zul NS _Atlassian_ · Accepted solution]

Please turn off the Compatibility View for IE. It is not supported as mentioned in here.

[Zul NS _Atlassian_]

Wait, you've mentioned Chrome as well. That is weird. Usually this case is because of the Compatibility View in IE. Do you happen to have any modification files or javascript?

[Vidal Abad]

sorry for getting back to you so late (thought i would get notified when there was a reply).

1. IE - I'm using IE 9, and compatibility view is not enabled. I enabled to see if there was any difference but no change (disabled now). Note jira formats properly when accessed with FQDN (newjira.domain.com). I'm a new jira admin, so i'm not sure how to check on the modification files and java script. I've checked system administration and haven't seen anything. I haven't installed any of my priviously installed add-ons (except for green hopper).

2. Chrome - issue seems to have fixed it self.

Please let me know if yuo have any suggeestions.

[Vidal Abad]

Zulfadli, looks like I did not take a close enough look the first time. There is a setting to display intranet sites in Compatibility View. I have unchecked the box and all is formatting fine.

IE -> tools -> compatibility view settings -> uncheck "Display intranet sites in Compatibility view"

Thanks for the solution.

-Vidal

[Vidal Abad]

sorry for getting back to you so late (thought i would get notified when there was a reply).

1. IE - I'm using IE 9, and compatibility view is not enabled. I enabled to see if there was any difference but no change (disabled now). Note jira formats properly when accessed with FQDN (newjira.domain.com). I'm a new jira admin, so i'm not sure how to check on the modification files and java script. I've checked system administration and haven't seen anything. I haven't installed any of my priviously installed add-ons (except for green hopper).

2. Chrome - issue seems to have fixed it self.

Please let me know if yuo have any suggeestions.

[C_ Faysal]

yeah just give it a try and disable the compatibility mode:

put this at the end of your httpd.conf

<IfModule headers_module>

   Header set X-UA-Compatible: IE=Edge

</IfModule>

[Vidal Abad]

i don't see a httpd.conf file.

if I'm running Jira on a windows box, not sure if that matters.