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Jira Service Desk - customer edit own comments

Adolfo Casari
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May 27, 2015

Is there any way for a JSD customer to edit its own comments/initial submit? They usually make tipos..typos

Thanks in advance,

4 answers

2 votes
Steven Joseph
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April 22, 2017 edited

Our customers are also asking for this, Is there any reason why this is not possible ? Its seems kind of limiting ?

 

0 votes
Deleted user May 28, 2015

+1 for the humor

0 votes
Juan Peraza
Contributor
May 27, 2015

The same goes for the installed version of JIRA Service Desk.  Customer can add comments, not edit existing comments.

0 votes
Srini Chimata NNA May 27, 2015

No.. at least on the JIRA Cloud version's Service Desk Customer portal page, the customer can not edit his/her own comments. 

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