Jira Ticket Iteration in Software Development Life cycle

[Ashutosh Punia]

Hi Guys,

 I am stuck in a business problem, i will be highly obliged if someone can help me out here:

 Q. How do i track how many iteration did my ticket have gone through at which stage, and how many times to a particular stage (Such QA/System test Etc. for SDLC ) and with duration how long did it stuck there?

Best Regards

[Rezgar Cadro _Totem Dev_ · Accepted solution]

It's pretty easy to do via API by accessing issue changelogs:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-changelog-get

You can use it to calculate number of times in status, time in status etc.

If you want these counters as custom fields, you can compute them with Jira Automation on issue transitions.