Jira certificate for Https not working

Avinash Ramdin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2018

Good Day All,

I've used portecle as advised by Atlassian to create a keytool and generate its csr. But I submitted the file to my CA, they've given the certificates in .pem. The certificate were imported successfully but when loading Jira, it continue to display the URL as Not secure.

Can someone please advise on what could be the issue.

1 answer

0 votes
Marcos PS [DEISER]
Contributor
June 13, 2018

Hi Avinash,

Are you using any reverse proxy solution?, if so, which one?.

Do you have tweaked the connectors from server.xml file?, do you have updated Jira's base URL?, do you have any redirect/rewrite directive for HTTP>>HTTPS?.

If possible, let us know the URL of the procedure followed by you in order to run Jira over SSL.

Best regards,

Marcos.

Suggest an answer

Log in or Sign up to answer