Jira status hangs in confluence cloud

[Jeff Scattini]

In Confluence Cloud:

I'm trying to display a page properties report that is collecting jira statuses from a number of pages. 

The report works, but the Jira statuses are permanently hanging and won't display the current state of the ticket. 

Is this because of the page properties report or Jira? 

[Kombi, the best car ever]

Hey, Jeff!

Can you provide more details on what exactly you mean by "...the Jira statuses are permanently hanging"?

Does this means that the Jira Issues are constantly "Getting Issue Details..."? If this is the case, then you may be facing the bug report below:

• CONFCLOUD-54631 - Multiple JIRA issue macro failed to load in Page Properties report

If not, then please let me know so I can help you out further with it! 

Kind regards,

Marco A. Bomfim

[Jeff Scattini]

Yes, this is the issue I am finding. I hope this will be fixed very, very quickly!

[Kombi, the best car ever]

Hey, Jeff!

Sorry to hear that you are one of the customer's affected. Keep an eye on the report and you'll be up to date with all the latest news regarding the process, sounds good? 

Also, if possible, please accept/vote on the answer so other users who face the same issue can see the proper reply. Have a great day!