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Link Email and JIRA for response in Email

avi
avi
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May 24, 2018

When I get issues from client registered in JIRA I got email! That's cool!

When I reply to email, then email goes directly to the client email which is also cool!
Can I link that email reply in JIRA so I could update the status in JIRA and keep log of conversation/history?

 

Thanks,

AVI

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Bryan Robison
Bryan Robison
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May 24, 2018

Your Jira instance needs to be configured to support incoming email. Once that is set up, any replies will appear as comments as long as the Issue Key is included in the Subject line.

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avi
avi
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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May 24, 2018

Thanks Bryan, will try it!

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