Need help adding a transition

[Frank_Sobczynski]

HI all,

I need to add a transition from Closed to In Progress and I keep getting the following error message:

You are editing a draft workflow. The step 'Closed' has no outgoing transitions in the Active workflow, so you cannot add any outgoing transitions in the Draft workflow.

[Ravi · Accepted solution]

@Frank_Sobczynski 

The following limitations apply when editing the draft for an active workflow:

• It is not possible to edit the workflow name (only the description) if a workflow is active.
  Workflow statuses cannot be deleted.
• If a status has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added, regular or global. 
• The step ID cannot be changed. See Cannot Add Transitions or Delete Steps in Draft Workflows.
• To make any of the modifications listed above, you need to copy the workflow, modify the copy, and then activate it. 

 Here is the complete documentation https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html 

[Joe Pitt · Accepted solution]

You need to copy the current workflow, edit it, and then assign it to the project. As the error says, you don't have an outgoing transition already in the workflow. 

[yoko ishioka]

ty!!!

[Frank_Sobczynski]

Thank all! It is now fixed.