New comment in custom email body (Script Runner, built-in script 'Send custom email')

[Kate]

Hi!

I need advice.

I use built-in script "Send custom email": https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-SendCustomEmail

Event: Issue commented

Condition: issue.status?.name == 'New'

Subject template: Issue $issue was commented

How can I paste new comment in 'Email Template'?

[JamieA · Accepted solution]

Thanks for finding that Daniel... however I think that will fall over when there are no comments.

I have updated the sample template in https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-Sendacustomemail (Point 3).

Make sure you use the if, or if you don't, at least test it with an issue with and without comments in builtin scripts -> Send a custom mail (which is used for testing templates).

[Kate]

I like this template, thanks :)

[francis]

Jamie,

How do you get the comment of the last transition - if any.
lastComment is set, even if the transition didn't have any comment,
so containing a comment which is not relevant to the transition.

Francis

[JamieA]

Yeah... that's no good is it. Can you create a bug, I will try to fix. I don't think the email template has access to transientVars or event, to get the comment added on that transition.

[francis]

Access to transientvars would fix this issue.
https://jamieechlin.atlassian.net/browse/GRV-449

Francis

[JamieA]

And the event if it's a listener, but yes indeed. Thanks for the issue.

[Arianna Fabbri]

Hi @Jamie Echlin [Adaptavist], how can I get, in a custom email template, the transition's comment author? Thank you in advance Arianna

[JamieA]

It will be: comment.author

[Arianna Fabbri]

Hi @Jamie Echlin [Adaptavist] , if I use <% out << comment.author %> I get, on preview, No such property: comment for class: groovy.lang.Binding Any suggestion? Thank you again

[JamieA]

"comment" is not in the binding, see https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-CommentsinEmails

[Kate]

yeeeeeah :)

Thanks!!

[DanielP]

Sorry, it wasn't as simple as I thought.

try

<% out << componentManager.commentManager.getComments(issue)?.last()?.body %>

Found the answer in this comment.

[Kate]

no result :(

this listener works if i paste some constant text, but with this line - no

[DanielP]

Hi,

simply adding the line:

$comment.getBody()

should "paste" the new comment into the email.

You should check https://confluence.atlassian.com/display/JIRA043/Velocity+Context+for+Email+Templates for more info.