Not able to change Project Lead

[Travis Rebok]

I have Project Admin permissions.

I'm a Project Administrator using JIRA v8.11.0. I used to be able to change the Project Lead ,but now I can't.

On the Project Settings -> Users and Roles screen I click Edit Defaults then just type in the Project Lead field until the required name is auto-suggested. Then hit the Update button and the Edit Project Lead and Default Assignee for Project pop-up box disappears to leave me on the Project Lead > User and Roles screen and the Project Lead entry alters to Default Assignee. Refresh the page and I'm back to the original set up and nothing has changed. 

Alternatively, if I change the current Project Lead role to unassigned and return to the Edit Project Lead > User and Roles screen the Project Lead entry alters to Default Assignee.  On clicking Edit Defaults both the Project Lead and Default Assignee are blank and labelled Select.  I type the name of the relevant person and choose from the auto-suggest list, then click Default Assignee and choose Project Lead.  This time when I hit Update nothing happens - it remains there and I'm unable to commit the changes.

In any case I am able to select a new Project Lead and Default Assignee from the drop-downs but the changes do not take hold. When refreshing the page the original values remain.

Screen 1 - I select the new Project Lead name from the list. Note the current name ("Maest....") in the background. then I click the Update button.

Screen 2 - After clicking Update the popup disappears and I am back on the Users and roles screen. Note that the Project Lead is now just some kind of grey placeholder. Nothing else happens.

Screen 3 - I finally click the refresh button on the browser and see that the Project Lead remains the same as before. My update did not work.

[John Funk · Accepted solution]

Hi Travis - have tried to change it in the Details tab of Project Settings? 

[Travis Rebok]

The Project Lead is not listed on that tab in my version

[John Funk]

Ah, I forgot you were in Server version. Can you attach some screenshots of what you are seeing? 

[Travis Rebok]

Added screenshots to original post.

[John Funk]

I would say that you definitely need to put in a support ticket with Atlassian. Please post the resolution back here so we can close this one out. 

https://support.atlassian.com/contact/#/

[Vero Rivas]

Hi @Travis Rebok 

   You have managed to solve the problem?

Cheers

[John Funk]

@Travis Rebok  - Any update?

[Jette Jepsen]

@John Funk HI, I see the same error in our system today 

we are running Datacenter  with jira 8.17.0.

Do you know of any updates on this issue?

[Jette Jepsen]

@John Funk I found another post just saying "type in the name of the new project leader even though the fields seems inactive and there is no drop down list".

This worked for me

No need to do any more

[Patrick Van Tassell]

Project administrators are having the same issue as described here on the following Data Center version: 

• Atlassian Jira Project Management Software (v8.9.0-m0003#809000-sha1:4ceb90a)

However, full app wide Jira admin are able to make this change as expected.  

[Raju Anumula]

This issue is resolved? if yes help me with the workaround. Thanks

[Raju Anumula]

@Travis Rebok ^^

[John Funk]

What problem are you having?