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Plugin X-Ray Testmanagement for JIRA plugin after installation via UPM not visible

Marco Hödtke March 2, 2018

Hi

we have uploaded the X-Ray Testmanagement for JIRA plugin via UPM. The file is visible in the "installed plugins" folder and was renamed to plugin_6896203094975680005_xray-3.0.3.jar. It is not visible in the application (all add ons).

Jira version: 6.4.9

UPM version: 2.18.4

1 answer

0 votes
Steven de Groot
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2018

Hey Marco,

Might be an idea to check the pluginstate table to see if it's disabled.

select * from pluginstate;

-Steven

Marco Hödtke March 2, 2018

Hey Steven,

thx for the hint!

I get the following output:

"pluginkey","pluginenabled"
"com.atlassian.jira.plugin.system.issueoperations:attach-screenshot","false"
"com.atlassian.jira.plugins.jira-importers-bitbucket-plugin","false"
"com.atlassian.jira.plugins.jira-importers-github-plugin","false"
"com.atlassian.jira.plugins.jira-importers-redmine-plugin","false"
"com.atlassian.jira.welcome.jira-welcome-plugin:show-whats-new-flag","true"
"com.quisapps.jira.jfs","true"

The xray plugin is not listed. There are more add-ons than these 6.

 

Marco

Marco Hödtke March 2, 2018

I have found the error: The versions are not compatible. We have Jira 6.4.9 The plugin has version 3.0.3.

The XRay doc says:

Supported Jira versions

Below is Xray's compatibility matrix for Jira:

 

Xray version

Min. Jira version

Max. Jira version

1.12.x

6.4.x

7.2.x

2.x.y

7.0.x

7.4.x (at least)

3.0.x

7.0.x

7.4.x (at least)

Marco Hödtke March 2, 2018

Anyhow - thank you for your support!

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