I've never seen this before but in one of my workflows, closed issues are automatically reopened when a user comments on them. We don't want this behavior but I can't figure out where to turn it off.
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2013 edited
You could have the Auto Transition Listener from the Jira Toolking Plugin configured, and that could be causing this. Can you check your listeners configuration? Just choose the cog icon at top right of the screen, then choose JIRA Admin. Then choose System > Advanced > Listeners (tab) to open the 'Listeners' page.
How Kerrie Gottschalk unified AAFP’s marketing team with Jira
At the American Academy of Family Physicians, siloed marketing teams faced delays and duplicate work. Kerrie Gottschalk shook things up by moving the department to Jira, streamlining processes, boosting visibility, and sparking stronger collaboration.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.