Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problems Configuring JIRA SSL

Mahesh S
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 1, 2017

I am following this document for setting up SSL.

https://confluence.atlassian.com/adminjiraserver075/running-jira-applications-over-ssl-or-https-935391761.html

The steps are clear and pretty straight forward till making all the required changes. I have imported the signed cert and also verified. However, the application is not coming up in the browser when restarted with all changes. Neither no errors from the logs. Attached the access logs and catalina logs here.

Please guide me if you have any clarity over the issue.

1 answer

0 votes
Eduard M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 1, 2017

Hi Mahesh,

For some reason the catalina log attachment didn't make it. Can you zip and share it on a public service so I can take a look? I assume you've already ran through the keystore creation, certificate import and jira configuration for SSL in tomcat.

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events