Queries to set up JIRA

[Shree Vidhya Meiyappan]

1. User creation and how to retain active user (concurrent user) (e.g.have 25 license but to create 50 users)

• I need help from you for this. I have 50 members. I will create the users but only 25 license is there. Can i create and make other inactive and whenever i need make the user active?

2. How & where to add other users to access the JIRA. Current address is like http://localhost:8080. THis cannot be accessible to all the users. 

3. Workflow confirmation - Two way for review and rework

• Attached the workflow created for the JIRA. 

• The query is:- IF i create two way process for 2 stages, can i switch between the stages. eg., Review-->Author-->goes back to Reviewer for confirmation. 

4. Defect dump from customer tool and upload to JIRA (field mapping)

• You were mentioning CSV upload for talk bulk upload. How to configure. I got a link but it is not clear. 

• https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html#ImportingdatafromCSV-formatPreparingyourCSVfile

5. Dashboard generation - Need to configure the Dashboard. 

[Kerem Caglar [Solveka]]

1. Yes you can. You can create or synchronize all of your users into Jira. Then add the required users into jira-core-users or jira-software-users depending on your Jira license. When you remove a user from that group his/her license will be available and you could add another user into the same group to assign that license to new user.

2. You can setup a reverse proxy in front of Jira. Please check https://confluence.atlassian.com/jirakb/integrating-jira-with-nginx-426115340.html for Nginx

3. I cannot see the attached workflow though, you can add transitions back and forth between statuses.

4. You have to generate a csv file, each column corresponds to a field in Jira. Basically you could have columns for, Summary, Reporter, Assignee, Description, issue type, status.. If you have configured a multi valued field, like Component in Jira, you can have multiple columns in csv that have the same column name. When you start to import the csv file, you will end up the field mapping stage through the wizard. 

5. For dashboard generation you hav to create and save Search Filters and then use those filters on the dashboards.

[Shree Vidhya Meiyappan]

Hi 

Thank you very much for your reply. 

When i change the hostname to server name (ip) in dbconfig and server.xml. Jira is not working. I stopped JIRA before changing and started after that. 

Your answer will be useful for my configuration.

Regards

Shree