Quicksearch Problem

[Sepp Mügeli]

Hi Community

We are running a Jira 6.2.3 in our company. Since the beginning we struggle with the quick-Search. WE can find most of the tasks / projects. But sometimes the quicksearch won't respond anything. It's a really strange behaviour! We tried to reindex it already a couple of times. Here's an example:

Theres a object called let's say "RZWP-Company-Test" If I Search for "Company" the quicksearch will find the object. If I search for "Test" no result is returned. Moste of the objects are working, we just have 4-5 which are not working as they should. Another example:

"RZWP-VBV-VBV2011" If we search for the whole string, we'll find the object. If we search for example for "RZWP-VBV" => no result. Like when we are searching for "VBV" or "VBV2011". We always have to go manually to projects, then list everything there, then we can find it! :)

I'm thankful for any ideas...

Regards

Marco

[Jose M.]

In order to have the Quick Search working properly, we had to adapt
under Administration / Advanced Settings
the key
jira.projectkey.pattern
A regular expression that defines a valid project key.

[Sepp Mügeli]

oh.. ok! looks like the "-" is not supported..

https://confluence.atlassian.com/display/JIRA/Changing+the+Project+Key+Format

thanks anyways!

[Jose M.]

Glad to hear, you could now reproduce the problem. Yes, in Issue Keys the hyphen should not be used, but the underscore. If you are using a Jira v6.1 it is possible to change it. But it depends, how important the Quick Search function is for you and for the Jira users of your system.

[Sepp Mügeli]

Hey Jose

Do you maybe remember which value you had to adapt?

[Jose M.]

I remember there was a value we had to adapt in the administration section.

[Alexey_Rjeutski__Polontech_]

Please try to search with

RZWP\-VBV

[Sepp Mügeli]

Hi Alexey

Unfortunately this didn't help!

But Thanks anyways