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Add Editors user Jira Dashboard not working

Marcela Junyent
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February 20, 2020

I added to a dashboard 3 users as editors but they still have only view permission (viewers is shared with the public)

 

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2 answers

1 vote
Manuel Lindner November 16, 2020

Hi guys,

Unfortunately, there is an open bug which causes this behaviour - see https://jira.atlassian.com/browse/JRASERVER-69192

If you specify a group as "Editor" and the individual user is not a member of this group, the group overrides the permissions and the individual user is ignored (for details see bug ticket above).

Best regards,
Manuel

0 votes
David Freitez
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March 6, 2020

Hi Marcela,

 

One question, did you manage to find the root of your issue?

I currently have a ticket with atlassian, and i think that it relates to your question.

Here's the link:

https://getsupport.atlassian.com/servicedesk/customer/portal/20/GHS-180849

 

Thanks.

Marcela Junyent
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March 13, 2020

No, I did a workaround. I created a group to include all the users that needed to be editors.
The functionality does not work well as far I can tell.

 

I can't see the link that you sended.

Regards, Marcela

 

Elycia Abdala juco September 25, 2020

Has there been any updates to this?  I am experiencing the same thing.  I am expecting that those who are identified as editors will have the ability to make updates (i.e. add gadgets).  I was thinking it may still be based on user permissions but I haven't explored that avenue yet...  Please let me know if you received resolution on this. 

Itamar Ben Sinai
Contributor
January 25, 2023

This is still an issue in Jira Cloud

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