Allowing Clients to edit workflows

[Z H]

Hello,

Is there a setting that I can enable for Clients to be able to edit workflows? 

Thanks,

Zahin

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Z H ,

there are no chanche to allow customer to edit workflows and, in my mind, that requirement has no sense.

Fabio

[Z H]

HI Ricardo,

Thanks for clearing that up!

Thanks,

Zahin

[Robert Wen_Cprime_]

Not on Server/Data Center.  If you're on Jira Cloud, you could set up Team-Managed projects so your clients acting as project admins could customize their own workflows.

[Nic Brough -Adaptavist-]

What do you mean by "clients"?  

You wouldn't want customers or developers altering workflows, only scrum masters, team leads and admins.  "clients" implies "customers".

[Z H]

Clients as Users/Customers.

They are the Project Admin.

[Nic Brough -Adaptavist-]

Ok, at a project admin level, yes, there is a limited function for this.

It's actually a team-lead / scrum-master level, rather than project admin, as it's done via Agile boards rather than project, but your Jira admins can enable it.

• First, find a suitable board - a lot of boards have a 1:1 relationship with a project, but that is not essential, you can include many projects in a board.
• Check that all the projects in the board are configured to use the same single workflow for all of their issue types.
• Get one of your Jira admins to go to the board and click on "simplify workflow"
• Your board admins will now be able to edit the workflow, by adding and removing columns (status)

Be aware that simplified workflows can not have any clever functions in them - No validators, conditions, post-functions etc.

[Joe Pitt]

No, and that's a really bad idea.