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Can't drag cards on a Kanban-Board

Patrick Gießler November 27, 2018

I can only move issues from first status via drag & drop to other columns. 

It doesn't work for all other statuses.

The statuses are mapped in the board and i can do the transitions in the issue-view.

There are no workflow-limitations.  I've tested with different users, browsers and boards.

 

(i) Jira-Software-Server 7.11.2

1 answer

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miikhy
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November 27, 2018

Hi Patrick,

Can you please share a few screenshots of the workflow and Kanban board (especially when you're trying to move the cards)? That would help trying to understand! 

Is that happening on a single board or on all?

Cheers

Patrick Gießler November 27, 2018

It's happenig on all board with this project

Drag from INBOX to another status is possible.

image.png

 

For all other status it doesn't work.

image.png

Here is the workflow:

image.png

miikhy
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November 27, 2018

Oh wow OK, it did not help as everything seems perfectly supposed to work!

You mentioned there is no condition or anything on the "All" transitions right?

Is there any logs displayed when loading the board which might fail before something is loaded?

Can you also reindex the project and clear your cache?

That's all I can imagine :(

Best luck!

Patrick Gießler November 27, 2018

I can change the status in the view screen but not in the board.

  • I've checked again - no conditions, no validators in the workflow
  • There are no logs displayed.
  • I've reindexed the project 
  • I have cleared the cache and tried with different browsers

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