Capture fields in a workflow transition in history(All Tab in activity)

[Aditya Verma]

Hi,

How can I capture the changes in field values that I make during a workflow transition.

I have three fields on a workflow transition named "POC Contacted". But values of these fields are not captured in All Tab, only comment made during transition is available.

Please see attached screenshots.

Regards,
Aditya

[Alexey Matveev]

Hello,

What is the type of the custom field? Is it a standard Jira customfield or from an external plugin?

[Aditya Verma]

Hi @Alexey Matveev,

These are standard Jira Custom fields:

POC Contacted - User Picker field

POC Contact Date/Time - date time picker

Response - Single select field.

Thanks,
Aditya

[NareshBusireddy]

Even i'm facing the similar issue. Is there a way to capture the field values during the issue transition screen(If we change the field value multiple times, it should capture all details, under All or History tabs in activity list). Say for example: I'm moving my JI from *Development* status to *In Progress* status, here i'm using a screen with few custom fields (The fields that are present in this issue transition screen are exist in my View screen). When i choose the value for a custom field, it is displaying the value. It's just displaying the last entered/selected value only. But the same is not captured either in All or History under activity tab.

Any suggestions.

Thanks,
Naresh

[Paranthaman Natesan]

Anyone got fix for this?

Thanks,

Snp

[Yogesh Mude]

Hi @Aditya Verma

It should show the values of fields in All as well as History tab in Activity panel.

Please check the if those fields are available on that screen and are you checking the same ticket.

[Aditya Verma]

Hi @Yogesh Mude ,

Yes, I am checking the same ticket, Please see comment made in screenshots, its same on transition screen as well as on All Tab.

These fields are available on both transition and View screen.

Thanks,

Aditya

[Nic Brough -Adaptavist-]

My best guess is that you are not using the screen you think you are for issue view.

Could you check what screen is in use?  Also, are the fields there when you use edit on the issue?