Change the status automatically in jira

[Bella Jolie]

Can anyone tell me how to change change the status automatically when the issue is created before a certain time using script runner?

[Soumyadeep Mandal · Accepted solution]

Hi @Bella Jolie ,

Welcome to the community!

In this case, you can look at the escalation services from script runner plugin

https://scriptrunner.adaptavist.com/5.0.2/jira/escalation-service.html

And also check if anything wrong with Transition ID,

[Bella Jolie]

Thanks!!!