Code Formatting incorrectly in JIRA comments and not indenting as before (FEB 2019)

[Reza Seedin]

Hi All,

With the new update the JIRA code block comment loose its formatting

Using Chrome : Version 72.0.3626.109 (Official Build) (64-bit)

Anyone had this issue?

Regards

Reza

[Justin Alex Paramanandan]

Hi @Reza Seedin ,

I cannot seem to reproduce this from my end:

• Version: Jira 8.0.1
• Platform: Server
• Browser: Chrome Beta 73.0.3683.39

I used the following format for the code block:

{code}
[
    {
        "email": "test@abc.com",
        "points": "21"
    },
    {
        "email": "test2@abc.com",
        "points": "22"
    }
]
{code}

 And the result is as follow:

Are you on the server or cloud platform?

[Reza Seedin]

Hi @Justin Alex Paramanandan ,

My client uses Jira Cloud

Kind Regards

Reza

[Reza Seedin]

Before the update I could add the "Code" tags and then Paste inside of it. Now when I select code option still gives me the funny formatting

I did see as the upgrade was done when I paste it automatically formatted without any intervention.

Regards

Reza

[Justin Alex Paramanandan]

Hi @Reza Seedin 

Ah-ha! That seems to be the problem with the new view for Jira Cloud. I manage to replicate this on my end with the new view as well.

Your best bet is to provide your feedback to Atlassian about this (I just did!)

In any case, if you rollback to the old view, your code should be formatted nicely.

[Reza Seedin]

Hi @Justin Alex Paramanandan ,

Thanks for reporting it, If it would help can should I add my feedback to the link you shared? Unfortunately roll back is out of my control as the Jira is used by a client of mine and I am just a user.

Kind Regards

Reza

[Justin Alex Paramanandan]

Heya @Reza Seedin 

If it would help can should I add my feedback to the link you shared? 

Not a problem! It is a feedback form that Atlassian keeps track off, so feel free to do so!

roll back is out of my control

That is true, but a Jira Cloud user has the ability to turn this feature off. You can turn the new view off by navigating to your profile settings (https://<ATLASSIAN_CLOUD_URL>/secure/ViewPersonalSettings.jspa) and turning off the Labs feature.

[Reza Seedin]

Hi @Justin Alex Paramanandan ,

Perfect did not know it was something that I could turn off for myself. Did that now and added the feedback when I did turn it off.

Thanks, Mate for your help

Regards

Reza