Copy value from one custom field to another in the same issue

[Dan27]

I run this code on Script Listener and it supposed to copy the value from one custom field to another:

I try with update value and it didnt work too

import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.util.ImportUtils;
import com.atlassian.jira.user.util.UserManager;
import com.atlassian.crowd.embedded.api.User;
import com.atlassian.jira.issue.ModifiedValue;
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder;
import com.atlassian.jira.issue.util.IssueChangeHolder;
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.security.groups.GroupManager;
import com.atlassian.jira.issue.IssueImpl;
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.issue.util.IssueChangeHolder
import com.atlassian.jira.issue.IssueInputParameters

def customFieldManager = ComponentAccessor.getCustomFieldManager();
def issue = event.issue as MutableIssue
def issueManager = ComponentAccessor.getIssueManager();

log.warn issue.getIssueType().name
//Condition if QVR
if (issue.getIssueType().name=='QVR')
{
log.warn 2
//Get Assigned QA Team value
def Team = issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Assigned QA Team"));
def val = Team.toString();
CustomField wbl = customFieldManager.getCustomFieldObjectByName("WBL Agile Team");
def value = ComponentAccessor.optionsManager.getAllOptions()?.find { it.toString() == 'Unassigned Team' };
log.warn value;

if (val==null)
{
issue.setCustomFieldValue(wbl, value)
}
else
{
issue.setCustomFieldValue(wbl, val)
}
}

[Tarun Sapra · Accepted solution]

Hello @Dan27

You are using issue.setCustomFieldValue

But in the docs it's not the recommended way

void setCustomFieldValue(CustomField customField,
                         Object value)

Sets a custom field value on this Issue Object, but does not write it to the database. This is highly misleading. 
To actually set a custom field value, use OrderableField.updateIssue(com.atlassian.jira.issue.fields.layout.field.FieldLayoutItem, MutableIssue, java.util.Map)

Parameters:

[Tarun Sapra]

Sample code here

https://community.atlassian.com/t5/Marketplace-Apps-questions/Basic-method-to-update-a-custom-field-with-Scriptrunner/qaq-p/362875

[Dan27]

Hi @Tarun Sapra , thanks for the quick answer,

I try the code with update Value too, and it return an error :

import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.util.ImportUtils;
import com.atlassian.jira.user.util.UserManager;
import com.atlassian.crowd.embedded.api.User;
import com.atlassian.jira.issue.ModifiedValue;
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder;
import com.atlassian.jira.issue.util.IssueChangeHolder;
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.security.groups.GroupManager;
import com.atlassian.jira.issue.IssueImpl;
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.issue.util.IssueChangeHolder
import com.atlassian.jira.issue.IssueInputParameters

def customFieldManager = ComponentAccessor.getCustomFieldManager();
def issue = event.issue as MutableIssue
def issueManager = ComponentAccessor.getIssueManager();

log.warn issue.getIssueType().name
//Condition if QVR
if (issue.getIssueType().name=='QVR')
{
log.warn 2
//Get Assigned QA Team value
def Team = issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Assigned QA Team"));
def val = Team.toString();
CustomField wbl = customFieldManager.getCustomFieldObjectByName("WBL Agile Team");
def value = ComponentAccessor.optionsManager.getAllOptions()?.find { it.toString() == 'Unassigned Team' };
log.warn value;

if (val==null)
{
IssueChangeHolder changeHolder = new DefaultIssueChangeHolder();
//issue.setCustomFieldValue(wbl, value)
wbl.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(wbl), value), changeHolder);
}
else
{
IssueChangeHolder changeHolder = new DefaultIssueChangeHolder();
//issue.setCustomFieldValue(wbl, val)
wbl.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(wbl), val), changeHolder);
}

issue.store();
}

[Tarun Sapra]

What's the type of your custom field?

Also, could oyu please use code macro to paste your code as that makes it more easily readable.

[Dan27]

them both single choice.

[Tarun Sapra]

Use this and if it doesn't work, please share the exact error which you are getting

import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.util.ImportUtils;
import com.atlassian.jira.user.util.UserManager;
import com.atlassian.crowd.embedded.api.User;
import com.atlassian.jira.issue.ModifiedValue;
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder;
import com.atlassian.jira.issue.util.IssueChangeHolder;
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.security.groups.GroupManager;
import com.atlassian.jira.issue.IssueImpl;
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.issue.util.IssueChangeHolder
import com.atlassian.jira.issue.IssueInputParameters

def customFieldManager = ComponentAccessor.getCustomFieldManager();
def issue = event.issue as MutableIssue
def issueManager = ComponentAccessor.getIssueManager();

log.warn issue.getIssueType().name
if (issue.getIssueType().name=='QVR') {
log.warn 2
//Get Assigned QA Team value
def team = issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Assigned QA Team"));
CustomField wbl = customFieldManager.getCustomFieldObjectByName("WBL Agile Team");
def value = ComponentAccessor.optionsManager.getAllOptions()?.find { it.getValue() == 'Unassigned Team' };
log.warn value;

if (!team) {
IssueChangeHolder changeHolder = new DefaultIssueChangeHolder();
wbl.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(wbl), value), changeHolder);
}
else {
IssueChangeHolder changeHolder = new DefaultIssueChangeHolder();
wbl.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(wbl), team), changeHolder);
}

}

[Dan27]

Work!!!!! Thanks a lot!!!!! @Tarun Sapra

[Tarun Sapra]

Glad to know @Dan27 that it worked! :)

Please accept/upvote the answer so that others are helped as well! Thanks.

[Mark Markov]

Hello @Dan27

Please see this article on how to update jira fields via api.

https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585

And remember that method

wbl.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(wbl), value), changeHolder);

not saving changes in History of issue.