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Couldn't connect to the Jira instance

Couldn't connect to the Jira instance

When I try using the Outlook 365 plugin to Jira and enter the jira url, i get the error message

Our jira url contains a port so i am not sure if that is the issue or not but there isn't much to go on

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Hi @Troy B. Stauffer,

could you please show us the error message?

Thank you in advance.

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Hi @Troy B. Stauffer,

I don't know this app. I guess it's an app for Outlook and not for Jira. Reading their documentation it's not clear how to connect it.

Hope anyone know how it works.

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I uninstalled it because it doesn't work anyhow. sorry to trouble you. I just thought it was something you supported.

consider this solved :)

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I've considered the same problem. Worked after changing the header for like 5 min. After uninstall and reinstall it does not work anyways. Maybe it's because of reverse proxy or SSO

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