Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira
Questions
Couldn't connect to the Jira instance

Couldn't connect to the Jira instance

When I try using the Outlook 365 plugin to Jira and enter the jira url, i get the error message

Our jira url contains a port so i am not sure if that is the issue or not but there isn't much to go on

1 answer

0 votes

Hi @Troy B. Stauffer,

could you please show us the error message?

Thank you in advance.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Hi @Troy B. Stauffer,

I don't know this app. I guess it's an app for Outlook and not for Jira. Reading their documentation it's not clear how to connect it.

Hope anyone know how it works.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

I uninstalled it because it doesn't work anyhow. sorry to trouble you. I just thought it was something you supported.

consider this solved :)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

I've considered the same problem. Worked after changing the header for like 5 min. After uninstall and reinstall it does not work anyways. Maybe it's because of reverse proxy or SSO

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase