I have gone through a bunch of different articles and troubleshooting and can't find a way to resolve this.
I have restored from backups which I thought would fix the issue but even when putting the DB and Jira server back to a state last week the error comes up.
I have tried messing with the JVM cert store, the server cert stores, checked networking and am able to ping from both ends and telnet to the sql instance port.
I have chacked the jira database path and account and ensured everything matched in the dbconfig file.
I am really at a lose as this system stopped working randomly
below are the logs that seem relevant...
2019-04-21 10:12:38,415 localhost-startStop-2 INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
2019-04-21 10:12:38,415 localhost-startStop-2 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class [com.atlassian.jira.startup.LauncherContextListener]
java.lang.NullPointerException
at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:46)
at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:197)
at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:211)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4839)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5478)
... 3 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2019-04-21 10:13:21,150 localhost-startStop-1 INFO [c.a.jira.startup.JiraHomeStartupCheck] The jira.home directory 'E:\Program Files\Atlassian\Application Data\JIRA' is validated and locked for exclusive use by this instance.
2019-04-21 10:13:21,275 localhost-startStop-1 WARN [o.a.catalina.util.SessionIdGeneratorBase] Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [125] milliseconds.
2019-04-21 10:13:21,338 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
****************
JIRA starting...
****************
2019-04-21 10:13:21,463 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
___ Environment _____________________________
JIRA Build : 7.13.1#713001-sha1:5e06076c2d215a6f699b7e5c90ab2fae7ba5a1ce
Build Date : Tue Jan 29 00:00:00 EST 2019
JIRA Installation Type : Standalone
Application Server : Apache Tomcat/8.5.32 - Servlet API 3.1
Java Version : 1.8.0_181 - Oracle Corporation
Current Working Directory : E:\Program Files\Atlassian\JIRA
Maximum Allowable Memory : 5333MB
Total Memory : 958MB
Free Memory : 921MB
Used Memory : 37MB
Memory Pool: Code Cache : Code Cache: init = 104857600(102400K) used = 11480128(11211K) committed = 104857600(102400K) max = 1048576000(1024000K)
Memory Pool: Metaspace : Metaspace: init = 0(0K) used = 21721960(21212K) committed = 22462464(21936K) max = -1(-1K)
Memory Pool: Compressed Class Space : Compressed Class Space: init = 0(0K) used = 2549792(2490K) committed = 2801664(2736K) max = 1073741824(1048576K)
Memory Pool: PS Eden Space : PS Eden Space: init = 262144000(256000K) used = 18994512(18549K) committed = 262144000(256000K) max = 2026897408(1979392K)
Memory Pool: PS Survivor Space : PS Survivor Space: init = 43515904(42496K) used = 0(0K) committed = 43515904(42496K) max = 43515904(42496K)
Memory Pool: PS Old Gen : PS Old Gen: init = 699400192(683008K) used = 21584504(21078K) committed = 699400192(683008K) max = 4194304000(4096000K)
JVM Input Arguments : -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintGCCause -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=20M -Xloggc:E:\Program Files\Atlassian\JIRA\logs\atlassian-jira-gc-%t.log -XX:InitialCodeCacheSize=100m -XX:ReservedCodeCacheSize=1000m -Dcatalina.home=E:\Program Files\Atlassian\JIRA -Dcatalina.base=E:\Program Files\Atlassian\JIRA -Dignore.endorsed.dirs=E:\Program Files\Atlassian\JIRA\endorsed -Djava.io.tmpdir=E:\Program Files\Atlassian\JIRA\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=E:\Program Files\Atlassian\JIRA\conf\logging.properties exit abort -Xms1000m -Xmx6000m
Java Compatibility Information : JIRA version = 7.13.1, Java Version = 1.8.0_181
2019-04-21 10:13:21,822 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from E:\Program Files\Atlassian\Application Data\JIRA\dbconfig.xml
2019-04-21 10:13:22,338 JIRA-Bootstrap ERROR [c.a.config.bootstrap.DefaultAtlassianBootstrapManager] Could not successfully test your database:
com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "java.security.cert.CertificateException: Certificates do not conform to algorithm constraints". ClientConnectionId:e7c054a2-231f-4423-9cc3-cf5e15155549
at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:2435)
at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:1816)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:2022)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1687)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1528)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:866)
at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:569)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
at com.atlassian.jira.config.database.JdbcDatasource.getConnection(JdbcDatasource.java:211)
at com.atlassian.jira.config.database.DatabaseConfig.testConnection(DatabaseConfig.java:88)
at com.atlassian.jira.health.checks.DbConfigurationAndConnectionCheck.doPerform(DbConfigurationAndConnectionCheck.java:60)
at com.atlassian.jira.health.HealthCheckTemplate.perform(HealthCheckTemplate.java:23)
at com.atlassian.jira.health.DefaultHealthCheckExecutor.runCheck(DefaultHealthCheckExecutor.java:74)
at com.atlassian.jira.health.DefaultHealthCheckExecutor.lambda$applyAndCollectExceptions$1(DefaultHealthCheckExecutor.java:53)
at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)
at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
at java.util.Iterator.forEachRemaining(Iterator.java:116)
at java.util.Spliterators$IteratorSpliterator.forEachRemaining(Spliterators.java:1801)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:151)
at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:174)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:418)
at com.atlassian.jira.health.DefaultHealthCheckExecutor.applyAndCollectExceptions(DefaultHealthCheckExecutor.java:53)
at com.atlassian.jira.health.DefaultHealthCheckExecutor.performHealthChecks(DefaultHealthCheckExecutor.java:42)
at com.atlassian.jira.health.HealthChecks.executeChecksAndRecordResults(HealthChecks.java:164)
at com.atlassian.jira.health.HealthChecks.runHealthChecks(HealthChecks.java:154)
at com.atlassian.jira.health.HealthChecks.runHealthChecks(HealthChecks.java:66)
at com.atlassian.jira.startup.BootstrapContainerLauncher.start(BootstrapContainerLauncher.java:48)
at com.atlassian.jira.startup.DefaultJiraLauncher.preDbLaunch(DefaultJiraLauncher.java:115)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:101)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Certificates do not conform to algorithm constraints
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1964)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:328)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:322)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1614)
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