Default client being added to the project

[Deleted user]

When I create a project in JIRA, a default client is being added to this project. The same client to each new project. Does this have to do with permissions? How do I stop this one default client to being added to each new project. It is under Project Settings/People. Thanks!

[Josh loe]

Anna,

I believe you're saying a default user is being assigned all issues in a project.  This is the 'default assignee' for a project.

The default assignee is either the project lead or it is "Unassigned".

Have a look here: https://confluence.atlassian.com/display/JIRA/Defining+a+Project

You can change this project settings -> Details:
https://screencast.com/t/YDofrIDA

Hope this helps,

-Josh Loe

[Deleted user]

No, I am referring to when we initially create a new project and are adding people. One of our clients automatically is added to each project. This is the same page where jira-administrators is added. Then we have an option to add other people. 

This is different from the JIRA board where we are assigning tasks. 

[Deleted user]

Actually, your link helped but I need more detailed instructions. 

[Deleted user]

The screenshot did not show what I am referring to. It is actually when you go to People in Project Settings and want to add people. 

[Josh loe]

What is the client added to? Exactly? 

Check out Project Roles, maybe that will answer your question.

[Deleted user]

With your screenshot, you were in Details. One item underneath Details is People (left hand column). Click on that and that is where the client is being added automatically.

[Deleted user]

I also have a separate question about actually adding a client but I am not able to : ) It says only certain emails can be added from the following clients. So I have to add the client website or email tag. It says the JIRA admin can change that. Is that someone in our organization or part of JIRA?

[Josh loe]

Anna,  If you're not the JIRA Admin, you might not be able to change these.   You'll have to contact the site-admin, usually the person who signed up for JIRA.  

[Deleted user]

Okay, thanks! I will follow up with that. Did you get a chance to look into the details/people section?

[Josh loe]

Anna,

Yes, the People section is auto populating from the Project Roles.  So check the default members of your project role:
https://confluence.atlassian.com/adminjiracloud/managing-project-roles-776636382.html?_ga=2.55570795.1170470029.1547748995-65102054.1547748995

That will more than likely fix your issue, lead you in the right direction at least.

Josh Loe