Do I need agent-licenses on both sides if I link two Jira Instances?

[Luca Edler]

Hi,

I want to link our companys Jira with a customers Jira-Instance (as I read with Application Link) to sync/share f.e. issues.

The goal is that agents on both instances have access to issues on both instances, like cross-access.

The question is:

Do I need two licenses per (each) agent (one license per agent per instance) so that there are f.e. four licenses needed for two agents, one agent on each companys instance?

Luca

[Alexey Matveev · Accepted solution]

Hello,

If you want a user to be able to work on both instances, then you need 2 licenses for this user.

[Luca Edler]

This is what I wanted to know.

Thanks

[Alexey Matveev]

You are welcome! If my answer helps you, kindly accept this answer. In this case other users will be able to find this answer, if they have a similair question.