Edit Issue screen appears instead of dropdown.

[Hernan Mathias Farina Forster]

Hi!

I currently have issues with a system field called Labels, everytime I click of on it an Edit Issue appears on screen and then I can add any new labels to the list.

The issue is the following: I don't want the screen Edit Issue to appear, instead I just a dropdown to appear. As you can see in the image below, this is the screen (pop up) that appears once I click in the Labels field.

What I actually want is the same behaviour that the Component field has, which that instead of a screen Edit Issue appears, a dropdown that I can add something on shows up, as it is shown in the image below:

[Mohanraj Thangamuthu]

Hello, Good day. Whether this is Jira cloud or server setup ?

[Hernan Mathias Farina Forster]

Hi, thank you for your support Mohanraj! It a server setup.

[Mohanraj Thangamuthu]

Would like to know if you have already reviewed. https://confluence.atlassian.com/jirakb/inline-editing-of-labels-not-functioning-properly-300812253.html#:~:text=Locate%20the%20Field%20Configuration%20that,editing%20would%20be%20available%20again.

[Hernan Mathias Farina Forster]

Hi!

As you can see in the image below, the configuration that I have for system field `Labels` in the current screen of the project is planned. Just to emphasize the issue, I can technically click on the pencil and edit it the Labels field but an `Edit Issue` pop up appears instead of a normal dropdown. Furthermore, there is a very small number of times (probably like 1% of times) that the dropdown appears instead of the `Edit Issue` pop up.

[Hernan Mathias Farina Forster]

@Mohanraj Thangamuthu 

Unfortunately, it has not helped me.