Edit button not appearing

[Neil Shah]

Hi, 

I have two tickets where i cannot see the edit button at all when viewing the ticket. The only fields i can see are admin and comment. 

Please advise why this could be?

Neil 

[Sam]

Hi Neil,
please check "Permission scheme" for this project - "Edit Issues" permission
or workflow "Properties" for a particular status: 

Property Key: jira.issue.editable

Property Value: false

[Neil Shah]

There is a property called jira.issue.editable = false. What does that mean?

[Sam]

Usually, it's used to prevent users from editing closed tickets.

For most cases, you should reopen the ticket to be able to edit it.

https://confluence.atlassian.com/adminjiracloud/workflow-properties-776636709.html