Enable each user to set their comment default sort order.

[Andreas P.]

In previous versions, the comments would automatically be sorted oldest to newest. Meaning every ticket created, this would be the default. With the latest version of Jira, the default is newest to oldest.

I know this can be changed by Admins for the whole instance but to me it makes much more sense to have this as a per-user setting because there is no way, I can get my IT to change this for all projects and users but it's still quite annoying and confusing having to change it every time again.

So please add this as a per-user setting!

See also https://community.atlassian.com/t5/Jira-questions/Can-I-set-the-comment-sort-default-to-oldest-first/qaq-p/2353670 where many people requested this feature.

[Ste Wright · Accepted solution]

Hi @Andreas P. 

Looks like this feature is coming up - see JRASERVER-5443 which is awaiting release :)

Ste

[Andreas P.]

That's great to hear. Thanks for the hint @Ste Wright!

[Ste Wright]

No worries :)

If this did help, could you accept the answer - so others know this can help them too?

Ste

[Andreas Grill]

until it is released (or installed on your server),  use my workaround here:

I wrote a Firefox extension that fixes the order back to "oldest first":

https://addons.mozilla.org/de/firefox/addon/jira-oldest-first/

feel free to use (and maybe collaborate on a Chrome version)

[Andreas Grill]

I got the Chrome version to work:

https://chromewebstore.google.com/detail/jira-oldest-first/mmbnckdcdnhcncdaadfhenchdloeflkp 

also does the thing on Edge, Brave and probably Vivaldi (I guess other chromium based browsers will work too, but not tested there)