Errors in CSV import

[Ben Hunnicutt]

When I try to import my CSV I get the following error:

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getIssueTypes' in class com.atlassian.jira.plugins.importer.imports.csv.web.CsvValueMappingsPage threw exception java.lang.NullPointerException at com.atlassian.jira.plugins.jim-plugin:actions//templates/admin/views/csv/csvValueMappingsPage.vm[line 101, column 51] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223) at

[Andy Heinzer · Accepted solution]

Sorry to hear you have encountered this error.  I believe you are seeing a known bug documented in https://jira.atlassian.com/browse/JRACLOUD-68491

I just noticed that you commented to this bug.  Were you able to follow one of the work-arounds listed there to get past this?  It appears that setting a default issue type in the project is one way to get past this error.

[Ben Hunnicutt]

Thank you Andrew.  The work-arounds kind of helped.  I figured out via a combination of the work-arounds and guessing that if I entered a selection to map to and not checking the map box it worked.  Very cumbersome, but it worked, somehow.